City of South Salt Lake
  • South Salt Lake, UT, USA
  • Hourly
  • Full Time

We offer a complete benefits package including medical, dental, vision, life insurance, paid holidays and 401K. Retirement is through the Utah Retirement System.

The Utility Service Specialist works under the direction of the Finance Director and the Utility Service Supervisor; follows established procedures and performs a variety of calculating, verifying, posting and summarizing tasks in maintaining assigned segments of accounting records.



  1. Assists City visitors requesting information and assistance

1.1 Provides customer service to residents and other City visitors

  • Answers and directs city-wide incoming telephone calls

1.3 Directs walk?in visitors

  • Assists with utility billing and collection function

2.1 Answers inquiries and assists in resolving problems from utility customers (phone, email, & in-person)

  • Process closings, final assessments, and delinquent account collections
  • Create new accounts and maintain customer records
  • Assists in the billing and reconciling of utility accounts
  • Assist customers in accessing and reserving solid waste programs
  • Assists in the cash receipts function
    • Inputs and reconciles daily cash receipts
    • Prepares daily bank deposit
    • Prepares daily reports for all payments received including on-line payments
    • Conducts research to resolve cash receipt errors and issues
  • Provides backup services for other positions
    • Assists with the ordering of office supplies
    • Assists with maintaining office equipment
    • Receives and distributes mail for all city departments
  • Provides support for special accounting and other projects as assigned
Full Job Description
City of South Salt Lake
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